What Are The Functions and Features of Cloud Based Phone System ?

One of the most sophisticated innovations in telecom sector is the emergence of Cloud PBX system. Any business organisation would want to focus on selling its products/services and not fritter away its time and efforts in unproductive work.

An independent and reliable phone system can make a big difference to your business. If you are looking for a hassle-free and affordable phone system, your best option would be a Cloud PBX system. Cloud PBX is the latest internet phone technology which is creating waves.

The telecommunication technology has taken a quantum leap in recent times and businesses are looking for ways to improve their telecom facilities. Working with a service provider that can offer latest telephony through a Cloud-based solution is the option most business enterprises are vigorously exploring.With a Cloud-based PBX, the applications and management of the system is totally with the service provider, and voice connectivity made possible over a dedicated or shared IP connection to one or more locations. Cost savings is the chief attraction of a Cloud-based PBX service. The fact is you pay for only the extensions you actually use and minimize the charges for local and long distance calls. Businesses opting for cloud-based telephony are seeing advantages galore over in-house systems lower operating costs, automatic updates, built-in disaster recovery, and scalability.

Many people are amused with the term Cloud PBX and wonder what it does. Cloud PBX, simply stated, is a phone service which is provided through the internet, instead of a phone line. The term – Cloud – in Cloud PBX systems means that the PBX phone system uses an internet connection instead of telephone wires. This makes expansion as well as mobility much easier.

When you are in the Cloud, you have a scalable, flexible, and reliable business phone system with multiple features and you are freed of all the bother. The Cloud phone service provider will assume total responsibility for operating as well as maintaining your cloud PBX system – allowing you to attend to your core business activities.

One of the other major advantages of Cloud PBX is scalability. With Cloud PBX – unlike conventional telephone systems – it will not be necessary to install additional wiring to add extra phone line and pay more. Another key feature of a Cloud PBX phone system is its flexibility. You can add capabilities when needed and remove capabilities when not needed.

Cloud PBX has all the standard as well as optional features the other phone systems offer including Auto Attendant, Call Conferencing, Call Forwarding, Call Waiting, Caller ID, Voice Mail, Fax Mail, Voice to Email, Custom Message Alerts, Call Screening, Dial By Name Directory etc.

Because the Cloud PBX operates through the internet, you can have a telephone connected to the hosted PBX service regardless of geographic borders. The Cloud PBX can connect employees in different states while all being unified in the same system.

The Cloud PBX system is mobile- that means your business can shift location or your employees can move but the whole Cloud PBX system will travel with them.

The Cloud PBX has the functionality and features to more than fulfill the communication requirements of small/ medium/big sized business houses. You are only required to manage the IP telephones in your office and all the rest will be taken care of by the service provider.

Cloud PBX has varied versions like Public Cloud PBX, Private Cloud PBX, and Hybrid Cloud PBX. Each of these Cloud PBX systems uses VoIP (Voice over Internet Protocol) technology, and is convenient in a number of ways. VoIP and Cloud PBX technology are becoming increasingly popular amongst the business community.

Before the advent of VoIP Business Management Articles, all phone systems were dependent on the public switched telephone network (PSTN) using copper wires. It is still fussable to have a Cloud based phone system in the PSTN Cloud though many business enterprises do not prefer it.

 

Leave a Reply

Your email address will not be published. Required fields are marked *